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Easy Trace PRO
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FAQ

The Easy Trace Group has been providing technical support to its users for 10 years and will continue doing it in the future. We are proud of the service we provide and having you as a friend. We appreciate your activity over the years and hope you can share your Easy Trace experience with your friends and let them know how Easy Trace can help their digitizing projects. To obtain the technical support you may:

1. If you are not registered yet, please do it now. Register now
2. E-mail us with your questions. info@easytrace.com
3. Or use our hot-line phone and your questions will be answered promptly by our developers. +7 (4912) 552 376
+7 (4912) 550 447
4. Or you may also send your questions by fax. +7 (4912) 348 296
5. Or fill in our special form below. Your questions will be answered promptly by our developers who have been developing Easy Trace and know the product inside out. Fill Support form below
Support form (required fields are marked as *)

While filling this form in, do not forget to answer the questions concerning hardware and software of your PC - it enables us to find and eliminate the problem faster. You may find the same question list in the "Forms.txt" file from our distribution kit.

Describe in details the error that has occurred and the strict sequence of your actions preceding it:
 *
Serial number of the key: *
Company: *
Your E-mail: *
Your name
and your contact phone number:
*
Version of Easy Trace, including No. build
(e.g. 7.0.571 ):
. . *
Operating system under which Easy Trace is run, including No. build and localization:
Amount of installed RAM:
Free space on the disk drivers where...
- installed operating system:
- Windows swap-file is located:
- Easy Trace swap-file is located:
GIS you use:
Experience in Easy Trace use:
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